SHIPPING & RETURNS
SHIPPING POLICY
We offer free delivery locally to all addresses in Singapore if your order amount is more than $50. For all orders below $50, a delivery charge of $5 is imposed. Delivery dates are within 3 to 5 working days from the receipt of your order.
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For international shipping, please reach out to us for a shipping quote before placing your order.
RETURN & EXCHANGE POLICY
Our policy is simple – if you're not satisfied with your purchase for any reason, return it to us (or ask for an exchange) within 7 days!
Please follow the following guidelines:
1. Item returned should be in original & sealed packaging. Broken seals will not be accepted
2. Please ensure at least 6 months of shelf life if it's a perishable item
Items not eligible for returns:
1. Homemade food, beds and carriers due to food safety & hygiene reasons
2. Items that are purchased from a promotional bundle or surprise box